Delivery
Policy
At Tana’s Cakery, we take great care in ensuring your cakes and treats arrive fresh, safe, and on time. Please read our delivery policies below before placing your order:
📍 Delivery Areas
We currently deliver within [insert specific locations or general area, e.g. “Cape Town and surrounding suburbs”]. If you're unsure whether we deliver to your area, please contact us before placing your order.
📅 Delivery Days & Times
Deliveries are made from [insert delivery days, e.g., Tuesday to Saturday] between [insert time range, e.g., 9:00 AM – 4:00 PM]. Specific delivery time slots are not guaranteed but we will do our best to accommodate requests.
⏳ Order Notice
Please allow at least [e.g., 3–5 days] notice for all orders requiring delivery. Rush orders may be accommodated depending on availability, but may incur a fee.
💵 Delivery Fee
Delivery fees are calculated based on location and will be confirmed at checkout or upon order confirmation. Free delivery may be available for orders over a certain amount — check current offers or ask us!
🎂 Receiving Your Order
Please ensure someone is available to receive the order at the delivery address during the scheduled time. If no one is available and we’re unable to deliver, the order may be returned to our premises and re-delivery will incur an additional fee.
❗Important Notes
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We are not responsible for damage to cakes once they have been delivered and accepted.
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Changes to delivery details must be made at least 24 hours in advance.
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We do not currently offer nationwide courier shipping for cakes, due to their delicate nature.
